Common questions, straight answers
What type of businesses is INV3NTORY for?
Any independent retailer that sells physical products and needs to track stock. Convenience stores, newsagents, off licences, farm shops, delis, hardware stores, sports shops — if you have products on shelves, INV3NTORY works for you.
Do I need any special hardware?
No special hardware required. INV3NTORY works on any phone, tablet or desktop. If you want to scan barcodes on the shop floor, any Bluetooth barcode scanner works — or you can use your phone camera. We can recommend a scanner if you’re not sure what to get.
How long does setup take?
Most stores are live within the hour. If you use Square or EPOS Now, your products import automatically when you connect your account. If you’re starting from scratch, you can add products manually or upload a spreadsheet — either way it’s quick.
What happens to my data?
Your data is stored securely and is only ever visible to you and your staff. We never share, sell, or use it for any purpose other than running your dashboard. You can export everything at any time.
Can my staff use it without seeing sensitive information?
Yes. Staff accounts only see what they need day-to-day — stock levels, the scanner, and waste logging. Pricing, margins, and financial reports are owner-only.
Is the VAT report accurate enough to use with my accountant?
Our VAT estimates are based on standard UK category rules and are a useful guide for quarterly planning. We always recommend verifying with your accountant before filing.
Is there a long-term contract?
No. All plans are monthly and you can cancel any time with 30 days notice. There’s no setup fee and your data is yours to export whenever you want.
We have multiple locations — does that work?
Yes. Our Multi-site plan covers up to 5 stores with individual dashboards and cross-store reporting. Running more than that? Get in touch and we’ll build a custom plan.